Signing In
Before you can begin using the Travelport Online Booking system to make travel arrangements and manage your Traveler profile, you must first sign in to the Travelport system.
1. Connect to the Internet, open a Web browser, and navigate to http://www.travelport.net.
2. Sign in with your user ID and password.
Managing Your Personal Profile
Your personal Traveler profile contains information that the Travelport Online Booking system uses to provide you with search results that best meet your needs. Storing all of your travel preferences in your profile and keeping it up to date helps the Travelport system give you the travel booking experience you want to have.
1. In Travelport, on the Personal Tools menu, click Profile Manager. Click the following links to modify specific parts of your personal profile:
- Traveler Details: Basic information such as your name, contact information, and passport details.
- Credit Cards: Information on credit cards you use to purchase travel.
- Travel Preferences: Manage preferred seating, meal preferences, smoking preferences, and similar options.
- Membership Programs: Manage frequent flier and incentive program information.
-
Change Password: Change your password or your password hint.
Print Traveler Profile: Print details of your Travelport profile, such as credit card information, travel preferences, and membership programs.
2. After updating details in any of these sections, click Save at the bottom of the page.
Searching for and Purchasing Flights
Specifying Your Flight Search Criteria:
The first step in searching for and purchasing a flight is to specify your search criteria.
1. On the menu, click Online Reservations on
the Fast Access Menu or on the Trip Tools menu
click New Trip.
2.
Specify how you would like to search for a flight by clicking a tab: Round-Trip, One-Way, Multi-Segment, or Build a Trip
3. Enter departure and destination information.
4. Review other search criteria and select your preference from the options lists.
Note: In the Preferred Airline list: Selecting "No Preference" (when available) for the airline carrier returns the greatest number of search results.
5.Click Search to display the Results page.
Note: If you don't find a suitable flight, click Revise Search
at the top of the page and specify new search criteria.
Purchasing Flights:
After you've specified your search criteria and the Travelport system has displayed the flights that match your criteria, you can select and purchase the flight you want to take.
1. On the Flight Search Results page, locate the flight that meets your requirements.
2. If you're reserving a hotel and/or car with this itinerary, click
Select and choose Add to Hotel or Add a Car to continue building your itinerary.
-OR-
If you're reserving a flight only, or if you've already added other types of availabilities to your itinerary, click Buy Now!
and refer to "Purchasing Itineraries"
further down in this guide.
Searching for and Reserving Hotel Rooms
Specifying Your Hotel Search Criteria:
The first step in searching for and reserving a hotel room is to specify your search criteria.
1. Click Add a Hotel on the Trip Planner I
Itinerary Overview page.
-OR-
To reserve a room only (no flight or car), click Online
Reservations on the Fast Access Menu and then click the Hotel
tab.
2. Select an option: Search by City or Airport,
Search by Address, or Search by Location.
Note: Not all search options may be available.
3. Enter the required search criteria and any
optional search criteria you want to specify and then click
Search.
Note: If you don't find a hotel that meets your requirements, click Revise Hotel Search and specify new search criteria.
Reserving Hotel Rooms:
After you've specified your search criteria and the Travelport system has displayed the hotel rooms that match your criteria, you can select and reserve the room you want to stay in.
1. On the Hotel Search Results page, locate a hotel that meets your requirements and click Show Available Rooms to display individual room descriptions.
2. If you're reserving a flight or car with this itinerary, click
Select and choose Add to Flight or Add a Car to continue building your itinerary.
-OR-
If you're reserving a room only, or if you've already added other types of availabilities to your itinerary, click Reserve Now and refer to "Purchasing Itineraries"
on the further down in this guide.
Searching for and Reserving Rental Cars
Specifying Your Rental Car Search Criteria:
The first step in searching for and reserving a rental car is to specify your search criteria.
1. Click Add a Car on the Trip Planner page.
-OR-
To reserve a car only (no hotel or flight), click the
Online Reservations on the Fast Access Menu, then
click the Car tab.
2. Enter the required search criteria.
3. Click Search to display a list of cars matching your criteria.
Note: If you don't find a car that meets your requirements, click Revise Car Search at the top of the page and specify new search criteria.
In a hurry? Click AutoBook (if available) to automatically reserve a car based on your company travel policy and stored personal preferences.
Reserving Rental Cars:
After you've specified your search criteria and the Travelport system has displayed the rental cars that match your criteria, you can select and reserve the car you want to rent.
1. On the rental car Rental CarSearch Results page, locate a car that meets your requirements.
2. If you're reserving a flight or hotel with this
itinerary, click Select and choose Add a Flight or Add a Hotel to continue building your itinerary.
-OR-
If you're reserving a car only, or if you've already added other types of availabilities to your itinerary, click
Reserve Now and refer to "Purchasing Itineraries" below.
After you've found all the availabilities you want to purchase and have added them to your itinerary, you can purchase your itinerary. Working as a Travel Coordinator
1. On the Buy It! I Review Itinerary and Specify
Options page, double-check all itinerary details for accuracy, and then select the I have read and I accept ALL rules and restrictions for this reservation box.
2. Choose a credit card for payment or click Add New Credit Card (if available).
3. Double-check your ticket delivery address in case a paper ticket will be provided.
4. Enter any requested trip-specific information.
5. Select a seat assignment, choose a meal type, and specify an e-ticket or paper ticket preference.
6.Specify your car and hotel preferences.
7.Click Buy It to complete your purchase and display the confirmation page.
Canceling Trips
If you no longer need to take a trip, you can delete the itinerary and cancel the trip you created in the Travelport Online Booking system.
1. On the Trip Tools menu, click Saved Trips.
2. Click the link that corresponds to the type of trip you want to cancel: Travel Purchased or Travel Not Purchased.
Note: If canceling a purchased trip penalties may
apply. If you have questions, call your agent.
3. Click the cancel trip or delete link.
If your company has authorized you to work as a Travel Coordinator, you can book travel for other Travelport users and you may also be able to modify their profiles.
For more information on working as a Travel Coordinator, see the Travel Coordinator Guide.